Our goal is to resolve customer support issues with a single phone call or email.
Our employees are empowered to take action to solve your problems. And our distributor network is certified to provide the same level of support.
There's more to a successful project than great products and a quality installation. The real secret to success is the service and support you get from your partners. At Netfloor USA, we pride ourselves in providing incredible support to our customers.
You, our client, are very important to us, and we want to prove it to you from the moment we first discuss your project through the life of your construction project or renovation.
Let's face it, not every project goes according to plan. In fact, most projects have one or two hiccups along the way. At Netfloor USA, we try to minimize those issues before they arise through the use of open communications, especially during the planning and construction phases.
But we all know that there will be times that something doesn't go right. How we react to those situations is what sets us apart from every other access floor manufacturer. We will not shy away from an issue; we face it head on and get it resolved. At the end of the day, you want a great raised floor without any hassles.
From the moment we opened our doors, we wanted to be a different kind of company. We are not a typical sales company. We're not a typical vendor. We consider ourselves a partner in every project we work on, large or small. Use us for our expertise and our great systems. We are here for you!